Customer Testimonials
Excellent experience and knowledgeable staff. Thank you Jeremy
My father, my brother, and I have all purchased bikes from this location. They are easy going, don’t try to pressure you into anything, and try to get you the best deal for you! Rather than trying to get the most money they can out of you like other dealerships. Talk to my man Tom and he’ll get you the bike you want for the best deal he can.
I just bought a new HD XL1200X Forty eight. Tom Perrault was a pleasure to work with! His expertise, knowledge of the bike and his patience was very appreciated. Thanks!!
.I walked in not knowing exactly what I wanted. Tom greeted me as this would be my 2cd purchase from Tom and the crew at Harley Baltimore. My dad was also a customer. I was given several options based on affordability and test drove my purchase that day. I picked it up the next day and went to Bikeweek for one of the best rides I can remember. My wife is still smiling! Thank you Tom and Harley Baltimore for the best bike I've ever owned.
Great salesman and great dealership! Will purchase all my future Harleys from them.
Very nice and helpful people, going to the riding academy, and am planing to buy my harley there, great bunch of people.
I would like to thank mark brown for all the help he gave me in picking my new Harley mark ask all the right questions about my riding ability and gave me choices based on my ability I love my new Harley and next year I will be moving up to a bigger bike so thanks again mark friends for life if anyone is looking for a Harley talk to mark brown
Every single person I engaged with at HD Baltimore was customer service focused and friendly and made my experience exceptional. I am looking forward to a long relationship with this organization and its excellent team. So many thanks to Tom Perrault (Sales), Lisa Adcock (Rider Academy), Mike (Finance), Isabella and Rhoda (Fitment), and Gordon (Parts). Cheers and thank you!
Worked with Justin on buying my new 21 Street Glide. Justin answered all my questions and was not your typical salesmen trying to push you to buy. He worked with me and I couldn’t be happier with what I got. Dealership was honest and didn’t have hidden fees you didn’t know about or trying to jack up the price of bikes.
I bought a 2019 Road Glide Ultra from Harley Davidson of Baltimore. Mark Brown was my sales person and he was a awesome! He was very helpful, personable, and knowledgeable about the bike! He did everything he could and then some to get me the best deal possible. I highly recommend H-D of Baltimore for you motorcycle purchase. Having been a customer for the better part of 11 years I can say, not only have my Harley Davidson motorcycle purchases been fantastic, but I cannot speak highly enough about the rest of the store from Motor Clothes to Parts and Service! Thanks ...
Picked up bike and very happy with results. Bike there for a while due to part on backorder.
New Rider: Completed HD Rider Course (highly recommended). Purchased a 2019 HD-48 at HD of Baltimore from Jeremy Jane. He was an honest broker and truly wanted to help find the best fit motorcycle. Lowest price compared to other HD dealerships locally (and within 500 miles radius) and hassle free from search to sign. Hands-down best experience and I look forward to going back for 1K service!!
Excellent experience at this dealership, Tom was extremely helpful, answered all of my questions and made the purchasing process quick and easy. Highly recommend.
Mark and Tom was the best. Definitely felt appreciated as a customer.
Harley Davidson of Baltimore is absolutely a 5 star dealership. Earlier this year I decided I was going to buy my first Harley. I stopped by another Harley Davidson dealer located in Maryland regularly after work to check out the bikes. In early May I ended up purchasing my first Harley from another dealership. The process took me almost 8 hours of negotiating a price because the dealership doesn't post their pricing online nor do they display their pricing on the bikes in the showroom. After seeing my bike my dad also decided to buy his first Harley. He found one ...
This is a nice dealer. Big store with bikes and apparel. Not many motorcycle accessories.
Jeremy Lane was my salesman and because of him my experience was great at HD of Baltimore. He made sure he explained everything, took me and introduced me to the parts manager and service manager. Would definitely buy from here again.
Friendly staff and very welcoming! Was looking for a new helmet, they had it in stock, exactly what I was looking for!
I would 10/10 recommended Justin and this dealership to anyone. Even though I arrived late, after work due to traffic, they didn't rush me. The entire process was quick & painless and they had me out and on 2 wheels within the hour. Keep the rubber side down
Excellent motorcycle school - the fancy version with a stationary bike for brand new students to practice gear shifts. This HD store or any store is not obligated to give military discounts, especially with recent #VanesssGuillen matters. Consider discounts for whistleblowers or military sexual assault victims, but starve the criminals-in-uniform. Hooah!
If you are looking for a Harley-Davidson, this is the place to go. Friendly and very helpful staff. Excellent knowledge of their inventory. Justin was a pleasure to work with, and helped me buy my first Harley. They gained a new customer and I would recommend them to anyone.
Great experience. Requested info on a bike over weekend. Justin reached out answered all my questions, even when the store was closed. If you are looking for a new or used Harley, ask for Justin.
Friendly staff, very informative & helpful, helps with no pressure to buy, large selection of motorcycles & gear
Great service, and great sales team. Tom helped me out in getting a new 2021 Softail Slim for a better price from any competition. Definitely recommend going in and asking for Tom or Jeremy.
Had a great experience at this shop. It all started with a young man by thre name of Jeremy Lane. There is not enough superlatives to express my appreciation for all his help and getting me on the road with my brand new Harley Tri Glide Ultra. These people now how make a deal and Stick to thier promises. Great Job guys, thank you all! Dean W. Dodge Very Happy Customer!!!
Absolutely phenomenal experience. Couldn't of asked for a better overall purchase. Highly recommend
Real nice store. Had everything i needed,and the staff are cool!
Justin was my salesman and I couldn’t recommend him enough. As soon as I walked in the door he greeted me and helped me find my first bike. If you’re looking for a new bike I HIGHLY recommend reaching out to Justin. Thanks again Justin it was a pleasure.
I could not be more happier with my experience at Harley Davidson of Baltimore. Kudos to Justin who was my salesman! He made it all happen from walking in the door, evaluating my trade-in, getting paperwork signed with insurance to driving my 2021 HD home all within a few hours. Also it was on a very busy Saturday. So thanks again to Justin and the HD Baltimore Team.
Really nice location and alot of sales that you don't normally see at most. My fiance got a new helmet for only $95,and we got our baby a baby blanket for $20
Good experience buying a 19’ Street Glide Special from Jeremy. He made the buying process easy and took time to explain the features on the bike. I would recommend Jeremy at HD of Baltimore if you are looking for a new or used Harley.
I just had a good day at Harley Davidson of Baltimore. Justin was my salesman, and made the whole process great and smooth. Since I got the dealer coming from manassas VA, going over the motorcycle I wanted, trade in with my old bike, test ride the bike I wanted it, paperwork, it was all made to be very easy. Well done, great customer service. I’ll definitely be back to get me a second Harley Davidson.
Had a very positive experience at Harley Davidson of Baltimore. Justin was my salesman, and made the whole process seamless. From walking in, going over the bike i wanted, paperwork, to delivery, it was all made to be very easy. The girls who worked with me on the retail side were great. They spent a lot of time with me to pick out the perfect helmet to ensure it fit properly for my safety. Well done, great customer service. I’ll definitely be back.
THIS IS MY SECOND BIKE I HAVE PURCHASED FROM HD OF BMORE. I WOULDN'T GO ANYWHERE ELSE. SHOUT OUT TO MARK BROWN. IF YOU ARE THINKING OF BUYING A NEW BIKE, ASK FOR MARK. HE WILL TREAT YOU RIGHT AND GET YOU THE BEST DEAL.
The staff was very nice and helpful and the store was very clean and spacious very nice bikes on display .
I bought a 2020 FLHR Road King and had a great experience. I posted an inquiry on the online form on a Thursday night, woke up Friday to an email from sales manager Shawn Ryan Friday morning, and had an appointment Saturday. Shawn let me know about the sales incentives that allowed me the get a couple accessories on the bike, and let me know via email they’d already been installed. I was greeted when I arrived Saturday by Justin, who walked me through everything and got me set up with insurance and financing so I could ride the bike ...
I just purchased my first Bike ever.....Justin was amazing. He was extremely knowledgeable and patiently answered the million questions I asked. I didn’t feel rushed or like he just wanted a sale.....He even called me to make sure I made it home safe because I am a beginner....Thanks Justin, I will be recommending you to all of my friends and family.
Harley Baltimore met and exceeded my purchase experience by providing a professional and courteous salesman (Justin) and making me feel part of the Harley community from the moment I walked in. I am so happy I chose this location to purchase my first Harley ( Iron 883 ) and am looking forward to my riding academy class.
LOVE this Place......an Adult's Toys-R-Us ❤❤ Rhoda Rocks 🙏🏻🤗😉
Great sales and service. Jeremy Lane Was great with everything. Thanks again.
Justin was incredibly helpful, personable, and easy going. The whole process was seamless and they even delivered the bike right to my house!
Love it here! Great people, clean environment awesome merchandise!
Greatest place to buy a H-D motorcycle hands down. Salesmen are not pushy and very polite. The owner Mr Don is simply the BOMB. Looking forward to seeing you guys in a couple of months HINT HINT... Thanks Bmore Harley.
I found the bike I had been looking for on Cycle Trader and sent a note asking if they still had it. First thing the next morning about the time the dealer would open I heard from Mark Brown at the dealer. Bottom line, I got a fair deal on a great bike that I came up from Va Beach to Baltimore to buy it. It was accurately represented in the ad, and again by the dealer and Mark did everything he said he was going to do, even finding me a much better deal on financing that my own ...
Just purchased 3rd Harley from here. Second one from Tom. They were all friendly and helpful. You feel like family. Great bunch of people !
I have been looking to upgrade from my Sportster to a Street Glide. I met Jeremy last winter at the Motorcycle show and came to know him as a very informed, down to earth salesperson. When I was ready in the fall, I called Jeremy and told him what I was looking for. HD of Baltimore has a great selection and Jeremy was able to talk me through key considerations when upgrading to a touring bike. We took a test ride, settled on a fair price and I drove away the same day. I'm grateful for Jeremy's help ...
