Customer Testimonials

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Great service, helpful and friendly!

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Google Jan 18, 2022
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It was nice looking at all of the bikes. Little pricey on accessories

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Google Jan 5, 2022
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The young lady that waited on us went above and beyond. She was very helpful. Great personality!

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Google Dec 28, 2021
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A great dealership very courteous and respectful would recommend purchasing a motorcycle from them.

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Google Dec 28, 2021
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Google Dec 22, 2021
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Google Dec 22, 2021
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I just purchased a "new to me" bike from Jeremy at Harley-Davidson of Baltimore. It was a smooth transition, trading in my old and purchasing the new bike. Jeremy and the rest of the staff were truly a pleasure to work with!

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Google Dec 20, 2021
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Just purchased new 21 slim. I did a stage 1 w/v&h big radius. I am very pleased with working with salespeople Jeremy Lane and Mark Brown. Everything went smooth there was no rush to get me on something. Definitely check this guys out before going somewhere else. You won't be dissatisfied.

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Google Dec 10, 2021
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Google Dec 8, 2021
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Knuckles and the crew were awesome tonight. Came in close to closing for a battery and they were knowledgeable and their overall upbeat personalities were very much appreciated given it was about closing time. Good group of employees they have there for sure. Thanks again y'all.

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Google Dec 8, 2021
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Baltimore Harley is the best dealership to purchase from. I mark ups and priced at msrp. Jeremy Lane Is the absolute best. He answered all questions my son and I had about the two Street Glide Specials we purchased. Jeremy made our buying experience a pleasant one along with making us feel at home with the Baltimore Harley Family. If you are considering a new Harley go see Jeremy.

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Google Dec 1, 2021
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Google Nov 21, 2021
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Dealership has a Nice Layout. But Small clothing area.

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Google Nov 21, 2021
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Drove down to Harley and was greeted by Justin in sales. We explained that I was looking for a new Harley Tri-Glide but before buying I wanted to test ride to see how it felt as I only rode 2 wheel Harleys. Justin by all means take it out! It felt great and I said we'll buy it!! He explained all the information about our trade and payments. He ask Mark in finance to come over and we went over Harley extended warranty and Harley Insurance. Both Justin and Mark treated very special and we received a fantastic deal. I ...

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Google Nov 12, 2021
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When buying a Harley look no further check out Justin at Balt. Harley Davidson. He will go out of his way to help you with a New or Used motorcycle.He worked with for 3 months till we found that One. Hassle free buying. The thing about Justin and the staff at Baltimore Harley-Davidson. After the sale whenever I go in there. They still go out of there way to make sure all your needs are taking care of. Thank you Justin and Staff

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Google Nov 12, 2021
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I had a great experience purchasing a 2019 Heritage Classic at Harley-Davidson of Baltimore. Salesman Jeremy Lane recommended it to me. I took it for a test ride, along with one or two others from the show room floor but the Heritage turned out to be the perfect bike. Extremely low mileage and a great price, thank you Jeremy! The entire staff through out HD Baltimore are extremely knowledgeable, friendly, and professional. Highly recommended as a dealership to visit!

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Google Nov 9, 2021
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My favorite place to shop!

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Google Oct 28, 2021
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Google Oct 21, 2021
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Polite and helpful staff Clean

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Google Oct 20, 2021
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Excellent experience and knowledgeable staff. Thank you Jeremy

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Google Oct 20, 2021
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Bought my first Harley today🙂

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Google Oct 15, 2021
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My father, my brother, and I have all purchased bikes from this location. They are easy going, don’t try to pressure you into anything, and try to get you the best deal for you! Rather than trying to get the most money they can out of you like other dealerships. Talk to my man Tom and he’ll get you the bike you want for the best deal he can.

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Google Oct 14, 2021
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I just bought a new HD XL1200X Forty eight. Tom Perrault was a pleasure to work with! His expertise, knowledge of the bike and his patience was very appreciated. Thanks!!

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Google Oct 8, 2021
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.I walked in not knowing exactly what I wanted. Tom greeted me as this would be my 2cd purchase from Tom and the crew at Harley Baltimore. My dad was also a customer. I was given several options based on affordability and test drove my purchase that day. I picked it up the next day and went to Bikeweek for one of the best rides I can remember. My wife is still smiling! Thank you Tom and Harley Baltimore for the best bike I've ever owned.

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Google Oct 7, 2021
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Great salesman and great dealership! Will purchase all my future Harleys from them.

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Google Oct 4, 2021
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Very nice and helpful people, going to the riding academy, and am planing to buy my harley there, great bunch of people.

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Google Sep 29, 2021
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Nice store! Very friendly employees!!!

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Google Sep 26, 2021
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KIND AND FRIENDLY STAFF AT THIS HARLEY DAVISON

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Google Aug 20, 2021
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I would like to thank mark brown for all the help he gave me in picking my new Harley mark ask all the right questions about my riding ability and gave me choices based on my ability I love my new Harley and next year I will be moving up to a bigger bike so thanks again mark friends for life if anyone is looking for a Harley talk to mark brown

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Google Aug 19, 2021
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Every single person I engaged with at HD Baltimore was customer service focused and friendly and made my experience exceptional. I am looking forward to a long relationship with this organization and its excellent team. So many thanks to Tom Perrault (Sales), Lisa Adcock (Rider Academy), Mike (Finance), Isabella and Rhoda (Fitment), and Gordon (Parts). Cheers and thank you!

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Google Aug 16, 2021
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Worked with Justin on buying my new 21 Street Glide. Justin answered all my questions and was not your typical salesmen trying to push you to buy. He worked with me and I couldn’t be happier with what I got. Dealership was honest and didn’t have hidden fees you didn’t know about or trying to jack up the price of bikes.

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Google Aug 13, 2021
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Was a pleasant experience thank you Harley Davidson

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Google Aug 13, 2021
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Google Aug 12, 2021
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I bought a 2019 Road Glide Ultra from Harley Davidson of Baltimore. Mark Brown was my sales person and he was a awesome! He was very helpful, personable, and knowledgeable about the bike! He did everything he could and then some to get me the best deal possible. I highly recommend H-D of Baltimore for you motorcycle purchase. Having been a customer for the better part of 11 years I can say, not only have my Harley Davidson motorcycle purchases been fantastic, but I cannot speak highly enough about the rest of the store from Motor Clothes to Parts and Service! Thanks ...

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Google Aug 9, 2021
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The parts person was fantastic!

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Google Aug 5, 2021
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Google Aug 4, 2021
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Google Aug 3, 2021
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Google Aug 3, 2021
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Picked up bike and very happy with results. Bike there for a while due to part on backorder.

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Google Aug 2, 2021
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New Rider: Completed HD Rider Course (highly recommended). Purchased a 2019 HD-48 at HD of Baltimore from Jeremy Jane. He was an honest broker and truly wanted to help find the best fit motorcycle. Lowest price compared to other HD dealerships locally (and within 500 miles radius) and hassle free from search to sign. Hands-down best experience and I look forward to going back for 1K service!!

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Google Aug 2, 2021
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Google Jul 27, 2021
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Great service and parts team

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Google Jul 24, 2021
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Excellent experience at this dealership, Tom was extremely helpful, answered all of my questions and made the purchasing process quick and easy. Highly recommend.

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Google Jul 21, 2021
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Mark and Tom was the best. Definitely felt appreciated as a customer.

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Google Jul 21, 2021
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Harley Davidson of Baltimore is absolutely a 5 star dealership. Earlier this year I decided I was going to buy my first Harley. I stopped by another Harley Davidson dealer located in Maryland regularly after work to check out the bikes. In early May I ended up purchasing my first Harley from another dealership. The process took me almost 8 hours of negotiating a price because the dealership doesn't post their pricing online nor do they display their pricing on the bikes in the showroom. After seeing my bike my dad also decided to buy his first Harley. He found one ...

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Google Jul 20, 2021
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Great customer service.😊😊

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Google Jul 11, 2021
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Google Jul 6, 2021
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Esthetics were very professional

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Google Jul 2, 2021
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Google Jun 30, 2021
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Google Jun 21, 2021
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This is a nice dealer. Big store with bikes and apparel. Not many motorcycle accessories.

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Google Jun 21, 2021
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Great staff the ladies in the apparel were great help

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Google Jun 19, 2021
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Jeremy Lane was my salesman and because of him my experience was great at HD of Baltimore. He made sure he explained everything, took me and introduced me to the parts manager and service manager. Would definitely buy from here again.

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Google Jun 19, 2021
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Google Jun 18, 2021
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Friendly staff and very welcoming! Was looking for a new helmet, they had it in stock, exactly what I was looking for!

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Google Jun 15, 2021
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I would 10/10 recommended Justin and this dealership to anyone. Even though I arrived late, after work due to traffic, they didn't rush me. The entire process was quick & painless and they had me out and on 2 wheels within the hour. Keep the rubber side down

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Google Jun 11, 2021
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Excellent motorcycle school - the fancy version with a stationary bike for brand new students to practice gear shifts. This HD store or any store is not obligated to give military discounts, especially with recent #VanesssGuillen matters. Consider discounts for whistleblowers or military sexual assault victims, but starve the criminals-in-uniform. Hooah!

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Google Jun 11, 2021
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Google Jun 10, 2021
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If you are looking for a Harley-Davidson, this is the place to go. Friendly and very helpful staff. Excellent knowledge of their inventory. Justin was a pleasure to work with, and helped me buy my first Harley. They gained a new customer and I would recommend them to anyone.

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Google Jun 9, 2021
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Great experience. Requested info on a bike over weekend. Justin reached out answered all my questions, even when the store was closed. If you are looking for a new or used Harley, ask for Justin.

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Google Jun 8, 2021
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Everyone was helpful and knowledgeable

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Google Jun 5, 2021
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Friendly staff, very informative & helpful, helps with no pressure to buy, large selection of motorcycles & gear

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Google Jun 4, 2021
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Google Jun 1, 2021
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Great service, and great sales team. Tom helped me out in getting a new 2021 Softail Slim for a better price from any competition. Definitely recommend going in and asking for Tom or Jeremy.

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Google May 29, 2021
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Google May 25, 2021
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Google May 18, 2021
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Google May 14, 2021
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Google May 12, 2021
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Had a great experience at this shop. It all started with a young man by thre name of Jeremy Lane. There is not enough superlatives to express my appreciation for all his help and getting me on the road with my brand new Harley Tri Glide Ultra. These people now how make a deal and Stick to thier promises. Great Job guys, thank you all! Dean W. Dodge Very Happy Customer!!!

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Google May 7, 2021
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Google May 6, 2021
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Good price

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Google Apr 28, 2021
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Absolutely phenomenal experience. Couldn't of asked for a better overall purchase. Highly recommend

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Google Apr 27, 2021
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Real nice store. Had everything i needed,and the staff are cool!

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Google Apr 22, 2021
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Google Apr 20, 2021
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Justin was my salesman and I couldn’t recommend him enough. As soon as I walked in the door he greeted me and helped me find my first bike. If you’re looking for a new bike I HIGHLY recommend reaching out to Justin. Thanks again Justin it was a pleasure.

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Google Apr 15, 2021
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Frendly staff

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Google Apr 12, 2021
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Google Apr 11, 2021
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I could not be more happier with my experience at Harley Davidson of Baltimore. Kudos to Justin who was my salesman! He made it all happen from walking in the door, evaluating my trade-in, getting paperwork signed with insurance to driving my 2021 HD home all within a few hours. Also it was on a very busy Saturday. So thanks again to Justin and the HD Baltimore Team.

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Google Apr 10, 2021
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Google Apr 6, 2021
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Google Apr 4, 2021
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A+++

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Google Apr 3, 2021
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Google Apr 1, 2021
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Really nice location and alot of sales that you don't normally see at most. My fiance got a new helmet for only $95,and we got our baby a baby blanket for $20

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Google Mar 30, 2021
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Good experience buying a 19’ Street Glide Special from Jeremy. He made the buying process easy and took time to explain the features on the bike. I would recommend Jeremy at HD of Baltimore if you are looking for a new or used Harley.

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Google Mar 28, 2021
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I just had a good day at Harley Davidson of Baltimore. Justin was my salesman, and made the whole process great and smooth. Since I got the dealer coming from manassas VA, going over the motorcycle I wanted, trade in with my old bike, test ride the bike I wanted it, paperwork, it was all made to be very easy. Well done, great customer service. I’ll definitely be back to get me a second Harley Davidson.

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Google Mar 28, 2021
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Google Mar 27, 2021
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Had a very positive experience at Harley Davidson of Baltimore. Justin was my salesman, and made the whole process seamless. From walking in, going over the bike i wanted, paperwork, to delivery, it was all made to be very easy. The girls who worked with me on the retail side were great. They spent a lot of time with me to pick out the perfect helmet to ensure it fit properly for my safety. Well done, great customer service. I’ll definitely be back.

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Google Mar 25, 2021
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THIS IS MY SECOND BIKE I HAVE PURCHASED FROM HD OF BMORE. I WOULDN'T GO ANYWHERE ELSE. SHOUT OUT TO MARK BROWN. IF YOU ARE THINKING OF BUYING A NEW BIKE, ASK FOR MARK. HE WILL TREAT YOU RIGHT AND GET YOU THE BEST DEAL.

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Google Mar 20, 2021
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Great experience. Great selection. Definitely recommend

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Google Mar 20, 2021
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Google Mar 19, 2021
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Google Mar 18, 2021
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Google Mar 14, 2021
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The staff was very nice and helpful and the store was very clean and spacious very nice bikes on display .

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Google Mar 14, 2021
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Google Mar 13, 2021
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I bought a 2020 FLHR Road King and had a great experience. I posted an inquiry on the online form on a Thursday night, woke up Friday to an email from sales manager Shawn Ryan Friday morning, and had an appointment Saturday. Shawn let me know about the sales incentives that allowed me the get a couple accessories on the bike, and let me know via email they’d already been installed. I was greeted when I arrived Saturday by Justin, who walked me through everything and got me set up with insurance and financing so I could ride the bike ...

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Google Mar 12, 2021
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I just purchased my first Bike ever.....Justin was amazing. He was extremely knowledgeable and patiently answered the million questions I asked. I didn’t feel rushed or like he just wanted a sale.....He even called me to make sure I made it home safe because I am a beginner....Thanks Justin, I will be recommending you to all of my friends and family.

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Google Mar 5, 2021

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