Customer Testimonials
I have been a exsperience Heavy machine operator for more than 30 years. Started out late in life on 2 wheels .thought I could do it on my owen.went to motor vehicle after a few attemptsi past the written test. as I started driving on the roads I had many dangers in a short time I was driving and new I needed help to keep me safe. then I found the. Baltimore Harley Davidson school. and the riding instructor coach Debbie Youngblood and her great staff taught me with there years of experience how to ride properly and keep me safe. ...
I was there for my riding course and Bob snyder was a amazing coach! Highly recommended. He was very patient and explained everything u need to know about safe riding. It totally worth it!
Mark Brown, over at HD Baltimore, is the guy you wanna talk to when looking to purchase a motorcycle. He was very insightful, kind, and prompt in my experience. The unfortunate delay in my bike was very frustrating but he was on the ball keeping in touch with me to let me know the latest updates. I could have went to another HD dealer at any time during the waiting process but I chose to stick it out with him because he really is a great guy and was able to work with me on the price, financing options, and ...
I recently bought this 2020 trike from Jeremy . The process was so easy i haven't ridden in 30 years the guy basically gave me a crash course and i was ridding again in ten min . Much Thanks !!!
Dina was a great sales person to deal with. Everyone else involved with the purchase were friendly and made sure you understood everything.
Staff was very friendly, honest and efficient. They didn’t hide any fees and explained the true amount of the motorcycle.
Jeremy is the guy to see at the Baltimore Branch. He knows how to make the process as knowledgeable and Fun as it should be. I bought 3 Street glides from Him and the 3rd one He called the minute it came in. Please don't go to Old Glory the outcome is an unfavorable value against You. These guys at Baltimore sell a lot of bikes because they are willing to keep prices low.
Jeremy Lane in sales was helpful and knowledgeable to all questions asked. Riding academy also top notch!
I highly recommend Dina Kress. As soon as I walked In, she walked right over to offer her services. She was patient walked me through the inventory and helped pick the best bike. She was very knowledgeable and able to answer every question that I had. A day after the sale, Dina followed up asked if I had any questions or concerns. Definitely made you feel like she cared. If your looking for a bike go to Baltimore Harley and ask for Dina, I promise you won't be disappointed.
I never thought I'd be treated like royalty in my life, I had 5 people helping me, even the tech came out and gave me info I spent hours googling and could not find for my bike. Got everything I needed as well. Thank you for all the help!
HD of Baltimore went above and beyond to help me figure out and solve my unusual problem when other HD shops turned me away. Their sales, swag, and service teams are all exceptional with a special thank you to Chris in service for holding my hand throughout the experience and making it as painless as possible for me. They also make phenomenal food recommendations =] Thanks HDoB. Ill be back
Dina was amazing! Bought 2 bikes from her. Definitely best person around
I took the beginner riding course here, and would highly recommend it to anyone looking to learn to ride.
My Dream for almost 50 years was to own and Ride a Harley, Thanks to Justin in sales and Mike in finance that dream is now come true. I had gone to a few different dealerships and the folks there where pushy and rude since this was my first bike. The tried to over sell me a bike I didn’t want and when I said so they where offensive. The folks at Harley Davidson of Baltimore listened to me and my needs and got me on a great new bike. They know the true meaning of customer service here. Thank ...
I have to say I have been to many Harley Davidson Stores but this one is amazing Dina was absolutely amazing even when she couldn’t be there when I bought my bike. She helped me from home because personal issues she had to deal with the day I came in, she walked me through it and had me meet with another sales person. But she really helped buy the bike I wanted and even contacted me when the bike I wanted came in. So a huge shout out to this amazing sales lady she is awesome I recommend everyone ...
Awesome group to deal with. Jeremy Lane was very knowledgeable and fun to work with. Staff was cool and courteous. Def be back for my next one.
I recently purchased my first Harley ever from this dealership. Let me tell you, my experience was amazing! I was greeted by multiple people upon my entry. I felt most comfterable working with Dina Kress. She was amazing and went above and beyond. She listened to my all of needs and made this process very seemless. I felt more like a family member rather than a customer. I will be back for future purchases from this dealer.
Dina was awesome! This was my first Harley purchase and she was very patient with me. I like to add she was kind as she worked in picking the best bike for me. She always wore a smile and had me at ease while making my decision. Great job Dina! Notice the little guy in the pic, he is your next Harley Sale!!
Excellent purchasing experience at this dealer and working with Justin from sales. Transparent pricing, accurate online inventory, and smooth paperwork process. Highly recommend this dealer.
Cannot be more satisfied with the experience I had. I was walked thrpugh the whole process step by step and got my dream bike. They had the listing price and no surprises. Traded in my Electra Glide & Walked out with my new Street Glide. Thank you Dina and the HD staff for making the process smooth.
Purchased a Heritage Softail Classic for this store. From my first contact Chris Holder to Justin Grzybowski Sales Specialist the sale was smooth and enjoyable. The sales staff understands was service is all about. I received fair value for my trade and the purchase price of my new motorcycle was not over inflated nor were there any surprises. So thank you Harley Davidson Baltimore for a most memorable day. I left feeling good about my purchase. I would buy here again without a doubt.
If you're looking and thinking on buying, suggest you see Jeremy Lane...He's an absolute professional and totally customer-focused...You'll be riding away with a smile.
If I could give Tom 10 ⭐️ I would… from the time I began to make inquiries about the riding classes Tom helped me to prepare for what to expect he never pushed sales he really wanted to know what I was interested in doing with the course and walked me through my options patiently. I had many questions and he made time to answer them. The Harley Davidson of Baltimore has an overall great team and I would give them my business again. I also have no reservations in recommending them to others. Thank you 🤎
Dina Kress was excellent. Friendly and knowledgeable on the new Harley models and what I was looking for. Highly recommend her to anyone in the market.
Thank you to Dina my Sales woman she was Great very helpful & let me know which Bikes were right for a Big Guy of my size & height. So I wouldn't look like a Bear riding a little cycle with my knees in my chest. I became the happy owner of a 2020 Heritage Classic. The Staff at Harley of Baltimore are Outstanding. Thank you A. Ace McCullough
Great experience working with Justin to purchase my new road glide! He made the process fun and stress free. I will definitely be sending people to HD of Baltimore in the future!
Love to visit this place, Rhoda and Lisa are such a pleasure to deal with 🙏❤
I can’t say enough about my experience here, I went to another dealer and none of the bikes had visible listing prices, which I don’t like. Everything was upfront and transparent here. My salesman Justin was amazing I actually got my rider safety book from him last year when I took my rider safety course! ( I highly recommend btw, Drew my instructor was hands down the best!) I had a great experience from start to finish truly great staff and I highly recommend!
Was traveling and we stopped by HD of Baltimore as we always like to visit the local HD dealership when ever we are on the road and at least buy a t-shirt. I really enjoyed the discussion I had with Dina. As a woman I really appreciate when HD locations employ knowledgeable females. This is especially important for first time Harley purchasers who happen to be women.Being from Texas, I am very turned off by rude and pushy salespeople but Dina was as warm and friendly as she was knowledgeable. I highly recommend asking for Dina if you visit ...
Worked with Tom to snag my 22 fat boy. Tom did everything to make sure the princess was quick and painless. Great advice!
Jeremy in sales is the best! Huge help walking me through the process of buying my first Harley. No pressure and a ton of great information! After I purchased, I had some lights and accessories added on - the parts dept and techs are great to work with as well. Love my home store!! The ladies in accessories and apparel are great too. Everyone is super knowledgeable and pleasant to work with!
Excellent and smooth process on purchasing my Vrod! Great attention to detail and patience from Dina K.
If you’re looking to purchase your first Harley or buy another, please see Dina Kress. She was super helpful and answered all of the questions I had about purchasing a bike. Thank you Dina for everything
Great buying experience with Dina! She was professional and knowledgeable throughout the process. I love my new Road King Special!
I purchased my first bike from HD/Baltimore, and I couldn’t have been more pleased had I purchased my bike elsewhere. Justin, and the Baltimore team provided me with superior service, and be assured, my next purchase will be from this dealership. Oh, did I mention that I traveled from NC! Justin, thank you!
We had a great time looking at Harleys in this dealership. It was well stocked and laid out. Great service too. I'm going to get a Harley and it will be from right here.
I like Harley Davidson I have good service on the bikes and a lot of items for sale but they are very high. I don't believe Harley Davidson has to charge so much for a shirt. The place was clean and employees ARe nice but the prices are too high
Great dealer. Got a new bike there. 21 HD Police Electra Glide.
It was nice looking at all of the bikes. Little pricey on accessories
The young lady that waited on us went above and beyond. She was very helpful. Great personality!
A great dealership very courteous and respectful would recommend purchasing a motorcycle from them.
I just purchased a "new to me" bike from Jeremy at Harley-Davidson of Baltimore. It was a smooth transition, trading in my old and purchasing the new bike. Jeremy and the rest of the staff were truly a pleasure to work with!
Just purchased new 21 slim. I did a stage 1 w/v&h big radius. I am very pleased with working with salespeople Jeremy Lane and Mark Brown. Everything went smooth there was no rush to get me on something. Definitely check this guys out before going somewhere else. You won't be dissatisfied.
Knuckles and the crew were awesome tonight. Came in close to closing for a battery and they were knowledgeable and their overall upbeat personalities were very much appreciated given it was about closing time. Good group of employees they have there for sure. Thanks again y'all.
Baltimore Harley is the best dealership to purchase from. I mark ups and priced at msrp. Jeremy Lane Is the absolute best. He answered all questions my son and I had about the two Street Glide Specials we purchased. Jeremy made our buying experience a pleasant one along with making us feel at home with the Baltimore Harley Family. If you are considering a new Harley go see Jeremy.
Drove down to Harley and was greeted by Justin in sales. We explained that I was looking for a new Harley Tri-Glide but before buying I wanted to test ride to see how it felt as I only rode 2 wheel Harleys. Justin by all means take it out! It felt great and I said we'll buy it!! He explained all the information about our trade and payments. He ask Mark in finance to come over and we went over Harley extended warranty and Harley Insurance. Both Justin and Mark treated very special and we received a fantastic deal. I ...
When buying a Harley look no further check out Justin at Balt. Harley Davidson. He will go out of his way to help you with a New or Used motorcycle.He worked with for 3 months till we found that One. Hassle free buying. The thing about Justin and the staff at Baltimore Harley-Davidson. After the sale whenever I go in there. They still go out of there way to make sure all your needs are taking care of. Thank you Justin and Staff
I had a great experience purchasing a 2019 Heritage Classic at Harley-Davidson of Baltimore. Salesman Jeremy Lane recommended it to me. I took it for a test ride, along with one or two others from the show room floor but the Heritage turned out to be the perfect bike. Extremely low mileage and a great price, thank you Jeremy! The entire staff through out HD Baltimore are extremely knowledgeable, friendly, and professional. Highly recommended as a dealership to visit!
Excellent experience and knowledgeable staff. Thank you Jeremy
My father, my brother, and I have all purchased bikes from this location. They are easy going, don’t try to pressure you into anything, and try to get you the best deal for you! Rather than trying to get the most money they can out of you like other dealerships. Talk to my man Tom and he’ll get you the bike you want for the best deal he can.
I just bought a new HD XL1200X Forty eight. Tom Perrault was a pleasure to work with! His expertise, knowledge of the bike and his patience was very appreciated. Thanks!!
.I walked in not knowing exactly what I wanted. Tom greeted me as this would be my 2cd purchase from Tom and the crew at Harley Baltimore. My dad was also a customer. I was given several options based on affordability and test drove my purchase that day. I picked it up the next day and went to Bikeweek for one of the best rides I can remember. My wife is still smiling! Thank you Tom and Harley Baltimore for the best bike I've ever owned.
Great salesman and great dealership! Will purchase all my future Harleys from them.
Very nice and helpful people, going to the riding academy, and am planing to buy my harley there, great bunch of people.
I would like to thank mark brown for all the help he gave me in picking my new Harley mark ask all the right questions about my riding ability and gave me choices based on my ability I love my new Harley and next year I will be moving up to a bigger bike so thanks again mark friends for life if anyone is looking for a Harley talk to mark brown well next year took about 7 months i moved up to a street glide and mark waited till just the right bike came in before he called me I ...
Every single person I engaged with at HD Baltimore was customer service focused and friendly and made my experience exceptional. I am looking forward to a long relationship with this organization and its excellent team. So many thanks to Tom Perrault (Sales), Lisa Adcock (Rider Academy), Mike (Finance), Isabella and Rhoda (Fitment), and Gordon (Parts). Cheers and thank you!
Worked with Justin on buying my new 21 Street Glide. Justin answered all my questions and was not your typical salesmen trying to push you to buy. He worked with me and I couldn’t be happier with what I got. Dealership was honest and didn’t have hidden fees you didn’t know about or trying to jack up the price of bikes.
I bought a 2019 Road Glide Ultra from Harley Davidson of Baltimore. Mark Brown was my sales person and he was a awesome! He was very helpful, personable, and knowledgeable about the bike! He did everything he could and then some to get me the best deal possible. I highly recommend H-D of Baltimore for you motorcycle purchase. Having been a customer for the better part of 11 years I can say, not only have my Harley Davidson motorcycle purchases been fantastic, but I cannot speak highly enough about the rest of the store from Motor Clothes to Parts and Service! Thanks ...
Picked up bike and very happy with results. Bike there for a while due to part on backorder.
New Rider: Completed HD Rider Course (highly recommended). Purchased a 2019 HD-48 at HD of Baltimore from Jeremy Jane. He was an honest broker and truly wanted to help find the best fit motorcycle. Lowest price compared to other HD dealerships locally (and within 500 miles radius) and hassle free from search to sign. Hands-down best experience and I look forward to going back for 1K service!!
Excellent experience at this dealership, Tom was extremely helpful, answered all of my questions and made the purchasing process quick and easy. Highly recommend.
