New & Used Harley® Road King® Dealer Near Baltimore

I found the bike I had been looking for on Cycle Trader and sent a note asking if they still had it. First thing the next morning about the time the dealer would open I heard from Mark Brown at the dealer.Bottom line, I got a fair deal on a great bike that I came up from Va Beach to Baltimore to buy it. It was accurately represented in the ad, and again by the dealer and Mark did everything he said he was going to do, even finding me a much better deal on financing that my own credit union.Thank you Mark Brown and H-D of Baltimore for your great service.

I took the Riding Academy course this Monday. In my opinion this course is a must for anyone that has no experience or has not ridden a motorcycle in a few years, in my case it has been 30 years. The classroom part of the course was both entertaining and informational. This was because the instructor, Debby, made it fun and helped everyone in the class to understand the material. Debby was so nice, friendly and respectful which made it, I felt, easy to learn and understand the material. She was so willing to go the extra mile, that she stayed after class to help me and two other students to get a better understanding of the concepts of riding a motorcycle safely.On the next two days at the range, I learned and became more confident and knowledgeable in riding motorcycle safely and had fun doing it. I felt that Debby wanted all the students to learn, have fun and be safe. I could see that she has a passion for teaching, which helped me, and I know from talking to others, learn the lessons easily and safely. Her instructions and her riding demonstrations helped me and others to grasp the concepts for each lesson.I was glad that I took this course and that she was my instructor, and I would highly recommend her to anyone that wants to learn to ride a motorcycle.

I have been a exsperience Heavy machine operator for more than 30 years. Started out late in life on 2 wheels .thought I could do it on my owen.went to motor vehicle after a few attemptsi past the written test. as I started driving on the roads I had many dangers in a short time I was driving and new I needed help to keep me safe.then I found the. Baltimore Harley Davidson school. and the riding instructor coach Debbie Youngblood and her great staff taught me with there years of experience how to ride properly and keep me safe. Over my first year logging 16 thousand miles I regard her as I ride as a voice of reason as I need that and a little Angel on my shoulder thank you Debbie Youngblood

In short, what a great experience buying a vehicle, which unfortunately seems to be a rare occurrence in this day and age.First of all, the folks I worked with (Jeremy Lane and Shawn Ryan) were willing to work with me on the bike and they understand the complex environment we live in these days with COVID. For example, they helped me by getting me the information to make my decision, at my request, so that I could minimize my time in the dealership. This, unfortunately, was something that other dealerships in the area weren't willing to do and before contacting HD Baltimore I dealt with a lot of the antiquated sales tactics of "come in and check out the bikes before we give you ballpark pricing on what you will expect to spend." However, at HD Baltimore I was very impressed by ZERO sales tricks (excessive waiting pressure, four squaring, etc.) and, in summary, I walked into the dealership knowing exactly what to expect.Secondly, when you buy a motorcycle from a dealership you are more than likely going to rely on that dealership for follow-on trips for motorcycle service, etc. That being said, the customer service you experience when buying a bike speaks volumes to the kind of treatment you will receive when you inevitably have to visit for servicing your motorcycle or repairs. That being said, and even though HD Baltimore is more than 30 miles away, I will make that trip for anything regarding my bike and will happily bypass other, closer dealerships to make that happen.Lastly, they put in the work to make sure you don't feel like you're a number and their dealership is a revolving door. Even today I received a nice handwritten card in the mail thanking me for my business, which speaks volumes to the effort they put into each customer, not just the sale.